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07 3855 1367 |
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This practice takes great care to ensure that our information records are accurate and are treated with full regard to the privacy of our patients. We are pleased to discuss our procedures with you, and to amend any inaccuracies in your records.
· We only collect information from our patients that is necessary for good health care; and aim to ensure that any information we hold is accurate, complete and up-to-date
· The health information we hold helps us provide our patients with the best possible health care, and is normally disclosed only to others—such as your doctor or insurer involved in your treatment. If we need to disclose information about you to people other than those associated with your treatment, we will seek your permission first.
· Occasionally we may be involved in research on health issues. If any data from this practice is used in research, it will not include information that identifies our patients, unless special circumstances apply and each patient’s permission is obtained in writing.
· Health information from this practice is also sometimes used for quality assurance or clinical audit activities, which help improve the treatment and service we provide. Data used for these purposes is normally de-identified to protect the privacy of our patients.
· This practice has systems in place to protect the security of our health records. Nobody other than our staff has access to these records.
· Records of patients who no longer attend this practice are destroyed or permanently de-identified after a period of seven years non-attendance.
· In line with normal business procedures, this practice maintains contact lists and mailing lists of people (other than patients) with whom we do business or wish to contact from time to time.
· This practice is bound by the Privacy Amendment (Private Sector) Act 2000, and operates in accordance with the Code of Conduct of the Australian Physiotherapy Association.
· If you would like to discuss any aspects of our privacy policy, or review your health records, please advise your treating physiotherapist. A copy of your records can be obtained on written request. An administration cost will be incurred.
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